Cookie Policy

(ACN 927 641 389 / ABN 84 927 641 389)

Website: selquorianroyalinn.com
Last updated: 1 June 2025

1. Introduction

This Cookie Policy explains how ("we", "us" or "our") uses cookies and similar storage technologies on selquorianroyalinn.com (the "Website"). It describes what these technologies are, why we use them, the choices available to you and how you can exercise those choices.

This policy should be read alongside our Privacy Policy, which sets out in full how we collect, use and protect personal data. Where a term is defined in our Privacy Policy and not separately defined here, it carries the same meaning.

By continuing to browse the Website after being presented with our cookie notice, you acknowledge that you have read this policy. Cookies that are not strictly necessary will remain switched off unless and until you expressly accept them through the consent tool described in Section 6.

2. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device (computer, tablet or smartphone) when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences and provide certain functionality. Cookies do not contain executable code and cannot access other files stored on your device.

In addition to traditional cookies, we may use the following similar storage mechanisms:

  • Session storage — data held temporarily in your browser's memory for the duration of a single browsing session, deleted automatically when you close the tab or browser.
  • Local storage — persistent key-value data stored in your browser beyond a single session, retained until cleared manually or by the website.
  • Pixel tags and web beacons — small transparent images or code snippets embedded in pages or emails that can signal when content has been loaded or an action taken.
  • Fingerprinting and device recognition — technical signals (such as browser type, screen resolution and installed fonts) that may be used in combination to identify a device without relying solely on cookies.

Throughout this policy the term "cookies" is used as a collective reference to all of the above unless we specify otherwise.

3. Categories of Cookies We Use

We classify the cookies on our Website into four categories based on their purpose. The table below summarises each category, its legal basis for processing, whether it is active by default and indicative storage durations.

Category Purpose Legal Basis Active by Default? Typical Duration
Strictly Necessary Enable core Website functions: navigation, secure page access, session management, load balancing and the storage of your cookie preferences. Legitimate interest / legal obligation — no consent required Yes Session to 12 months
Functional Remember choices you make (such as language preference, room type selections or accessibility settings) to provide a more personalised experience. Consent No — off until accepted Session to 12 months
Analytics & Performance Collect aggregated, pseudonymised information about how visitors use the Website — pages viewed, time spent, navigation paths — to help us understand performance and improve content. Consent No — off until accepted Session to 24 months
Marketing & Targeting Build a profile of your interests based on browsing activity to enable relevant advertising on this Website and on third-party platforms. May include cross-site tracking. Consent No — off until accepted Session to 24 months

The distinction between session cookies (deleted when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them) applies across all categories. Where a cookie is persistent, its maximum retention period does not exceed the indicative durations stated above.

4. Strictly Necessary Cookies

Strictly necessary cookies are essential for the Website to operate. Without them, services such as secure page navigation, your booking session and the cookie preference centre cannot function. Because they are required for the basic delivery of the service you have requested, they are placed automatically and do not require your prior consent under applicable Australian privacy law.

Examples of functions supported by strictly necessary cookies include:

  • Maintaining a consistent browsing session as you move between pages.
  • Preventing cross-site request forgery by storing security tokens.
  • Distributing server load to ensure stable performance.
  • Storing the record of your cookie consent choices so that we do not ask you repeatedly.

You may disable these cookies through your browser settings (see Section 7), but doing so is likely to impair or prevent access to key parts of the Website.

5. Optional Cookies — Functional, Analytics and Marketing

5.1 Functional Cookies

Functional cookies allow the Website to remember choices you have made — such as preferred room configurations or accessibility display settings — so that these are preserved during your visit and on return visits. They do not track your activity across unrelated websites and are not used for advertising purposes.

These cookies remain inactive until you give us your consent.

5.2 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with the Website by collecting information about pages visited, links clicked and time spent on each page. The data collected is aggregated and pseudonymised; it does not directly identify you. We use this information to improve the structure, content and accessibility of the Website.

These cookies remain inactive until you give us your consent. Where analytics services involve the transfer of data to servers outside Australia, such transfers are conducted subject to appropriate safeguards consistent with the Australian Privacy Principles.

5.3 Marketing and Targeting Cookies

Marketing cookies are used to deliver advertisements and promotional content that is relevant to your interests. They work by building a profile based on your browsing activity on this Website and, where applicable, on other websites. This profile may be used to limit how often you see the same advertisement and to measure the effectiveness of marketing campaigns.

These cookies remain inactive until you give us your consent. Where marketing activities involve third-party advertising networks or social media platforms, those organisations operate as independent data controllers and process data in accordance with their own privacy policies. We are not responsible for the privacy practices of third parties; we encourage you to review their policies directly.

7. Cookie Duration

Cookies placed on the Website fall into two duration categories:

  • Session cookies — these exist only for the duration of your active browser session and are automatically deleted when you close the browser or tab.
  • Persistent cookies — these remain on your device after the browser is closed, until either their set expiry date is reached or you delete them manually. The maximum retention periods applied to our cookies are indicated in the table in Section 3.

We periodically review the cookies used on the Website and retire any that are no longer necessary for the stated purpose. Where a third-party service sets cookies via our Website, the duration of those cookies is governed by the relevant third party and may differ from our own cookies.

8. Browser Controls and Withdrawal of Consent

8.1 Withdrawing Consent Through the Preference Centre

The most straightforward way to manage optional cookies is through our on-site cookie preference centre. You can access it at any time via the link in the Website footer. Changes you make there take effect promptly; optional cookies you deselect will be blocked from that point forward, and where technically feasible, existing optional cookies will be removed.

8.2 Browser-Level Controls

All modern browsers provide settings that allow you to control cookies at the browser level. Depending on your browser, you may be able to:

  • View and delete individual cookies already stored on your device.
  • Block all cookies, or block cookies from specific websites.
  • Block third-party cookies while permitting first-party cookies.
  • Configure your browser to notify you each time a cookie is placed, giving you the option to accept or reject it.
  • Enable private or incognito browsing, which typically discards cookies at the end of each session.

Instructions for managing cookies in common browsers are available through each browser's help function or support website. Adjusting browser settings to block all cookies will affect the functionality of many websites, including ours, and may prevent certain features from operating correctly.

8.3 Opt-Out Tools Provided by Third Parties

Some third-party analytics and advertising services offer their own opt-out mechanisms. Details of these are typically available within those organisations' own privacy policies. You may also use industry-wide opt-out tools such as those provided by the Network Advertising Initiative or Digital Advertising Alliance where applicable to your region.

Please note that opting out through a third-party tool does not necessarily clear cookies already placed on your device; it generally prevents the relevant organisation from placing new tracking cookies going forward.

9. Third-Party Cookies and Responsibility

The Website may include content, features or integrations provided by third parties — for example, embedded maps, social sharing buttons, reservation platforms or advertising networks. These third parties may place their own cookies on your device when you interact with their content, independently of our own cookie activity.

We take reasonable steps to identify third-party cookies that may be set via the Website and to disclose them in this policy. However, because third-party cookies are set and controlled by organisations other than , we are not responsible for the content or accuracy of those organisations' privacy policies, nor for the data practices they apply. We encourage you to review the privacy and cookie policies of any third party whose content appears on our Website.

Where third-party cookies are categorised as optional (for example, cookies associated with advertising or analytics services), they will only be activated following your consent, consistent with the approach described in Section 6.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law or developments in our business operations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, display a prominent notice on the Website.

We encourage you to review this policy periodically to remain informed about our use of cookies. Your continued use of the Website following the posting of changes constitutes your acknowledgement of the updated policy. Where any change affects optional cookies for which we require consent, we will seek fresh consent before activating those cookies.

11. Contact Us

If you have any questions about this Cookie Policy, wish to exercise any rights in relation to personal data processed through cookies, or would like to submit a privacy-related enquiry or complaint, please contact us at:


Privacy Office

Email: privacy@selquorianroyalinn.com

We will endeavour to respond to all privacy enquiries within a reasonable timeframe and no later than 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which is the national regulator responsible for overseeing compliance with the Privacy Act 1988 (Cth). Information about the OAIC's complaint process and privacy resources is available at www.oaic.gov.au.

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